RETURN POLICY

Returns
We will gladly accept returns for a store credit. We do not offer refunds for change of mind. Please note Final Sale items are excluded from the return policy. Please ensure your return meets the below requirements:

• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• We do not issue refunds, and we do not accept returns for change of mind
• Please contact us within 7 days business days of receiving your order to organise returns/exchanges
• Customers are responsible for paying the cost of shipping when returning/exchanging an item. Returned packages must have a tracking number
• If your item is Incorrect or faulty please contact us at

  admin@alrunafashion.com and we will resolve the issue for you. Items must be in original condition and tags attached.

• We do not offer refunds or exchanges on sale items

• For international returns, please contact us at shop@alrunafashion.com to organise returns. Please contact us within 10 days from receiving your order.